TOP
50 DIVERSITY
2010
NO.
45 Comerica
The bank continues to be strong in its human-capital demographics and work/life benefits. Excellent best practices, including strong diversity training, enhance its ability to create
an inclusive workplace.
WHY IT’S
IN THE
DIVERSITYINC
TOP 50
DIVERSITYINC
LIST
NO. 8
The DiversityInc Top
10 Companies for
Executive Women
RALPH W. BABB JR.
Chairman & CEO
PROFILES
1-10
The bank has 30 employee-resource groups and gets a perfect
score for best practices used for these groups, including having
a senior executive as a member, funding these groups, and using
them for recruitment, talent development and marketing. The
groups include Comerica Asian Indian Alliance, Hispanic Market Segmentation
Initiatives, Arab and Chaldean American Market Segmentation Initiatives, and
LGBT Market Segmentation Initiatives. Thirty-seven percent of employees are
members of at least one of these groups.
Comerica has mandatory diversity training for its entire workforce, held for
a full day every month. Among the training courses offered: “The Reasons Why Diversity Matters,”
“Introduction to Workforce Generations,” “Leading Workforce Generations,” “Improving Your Cross-Cultural Communications,” “Diversity 301,” “Reverse Mentoring” and “Manager’s Diversity Phone
Conference.” The training sessions are conducted by both internal and external trainers, and there are
metrics in place, including employee surveys, focus groups and exit interviews, to assess its success.
The bank’s supplier diversity is solid, with 7. 1 percent of Tier I (direct contractor) procurement
going to minority-owned business enterprises (MBEs) and 7. 5 percent going to women-owned business enterprises (WBEs).
DIVERSITY
STRENGTHS
LINDA FORTE
Senior Vice President
of Business Affairs &
Chief Diversity Officer
INDUSTRY
Financial Services
MAIN COMPETI TORS
Bank of America,
Citigroup
U.S. HEADQUARTERS
Dallas
NUMBER OF U.S.
EMPLOYEES
9,679
OF OPERATIONS
OU TSIDE U.S.
Less than 1
PROFILES
11-20
PROFILES
21-30
PROFILES
31-40
PROFILES
41-50
DIVERSITYINC
LIST
NO. 4
The DiversityInc Top
10 Companies for
Latinos
NO.
46 JCPenney
25 NOTEWORTHY
COMPANIES
DIVERSITYINC
LISTS
INDUSTRY
Retail
MAIN COMPE TI TORS
Walmart, Target,
Macy’s
U.S. HEADQUAR TERS
Plano, Texas
NUMBER OF U.S.
EMPLOYEES
164,391
OF OPERATIONS
OU TSIDE U.S.
N/A
JCPenney has jumped on to the DiversityInc Top 50 from the 25
Noteworthy Companies list this year. The company’s progress
as a diversity leader is quite remarkable and its understanding
of how critical this is to customer outreach is key to its success.
WHY IT’S
IN THE
DIVERSITYINC
TOP 50
MYRON E. (MIKE)
ULLMAN
Chairman & CEO
Chairman and CEO Myron E. Ullman has been a long-time
diversity supporter and has increased his visibility internally
and externally as a diversity advocate. He meets regularly with
employee-resource groups, personally signs off on and reviews
diversity metrics, uses the intranet to communicate about diversity to em-
ployees and is chairman of Mercy Ships, Board of Goodwill.
Under the guidance of Wilson Dunnington, vice president of inclusion and
diversity, JCPenney has made great strides this year. The company has eight
employee groups, increasingly utilized for both workforce and marketplace
progress. Diversity training is mandatory for the entire workforce and includes
metrics to assess its success.
JCPenney has a long history of multicultural philanthropy and 61 percent
of its philanthropic endeavors were directed toward nonprofits for traditionally underrepresented groups. These include the National Organization on
Disability and UNCF.
DIVERSITY
STRENGTHS
WILSON
DUNNINGTON
Vice President,
Inclusion & Diversity
To read the extended company profiles, visit
www.DiversityInc.com/top50
76 DiversityInc
