CSX
KEYBANK
WHY IT’S IN THE
DIVERSITYINC TOP 50
Strong leadership and
a dedication to community outreach have made
KeyBank a diversity
leader.
MICHAEL WARD
Chairman, President
and CEO
SUSAN HAMILTON
Chief Diversity Officer
WHY IT’S IN THE DIVERSITYINC TOP 50
Profiles: 41-50
In its second year on the list, CSX continues to be
a leader in creating an increasingly diverse and
inclusive work force, which is particularly remarkable considering it is a railroad—an industry that
traditionally has not been involved in diversity.
DIVERSITY STRENGTHS
Chairman and CEO
Henry L. Meyer III is a
long-time vocal diversity
proponent who chairs the
diversity council, meets
regularly with employee-resource groups, signs off
on diversity metrics and
progress, and is involved
with several community
endeavors, including The
Cleveland Clinic, The
Cleveland Commission
on Economic Inclusion,
the Greater Cleveland
Partnership, and United
Way of Greater Cleveland.
Meyer ties 10 percent
of his senior executives’
bonuses to diversity goals.
Corporate philanthropy is vital to this company, with 23. 8 percent of
its philanthropic budget
going to multicultural
groups, most of them in
the Ohio area.
Fifty-five percent of
managers are in Key’s
mentoring program,
which has measurable
goals, training and formal
follow-up.
● INDUSTRY: Financial
Services
● MAIN COMPETITORS:
Bank of America, Citizens
Financial Group, U.S.
Bancorp
● U.S. HEADQUARTERS:
Cleveland
● NUMBER OF U.S.
EMPLOYEES: 17,851
● ANNUAL REVENUE:
$3.8 billion
● OF OPERATIONS
OUTSIDE U.S.: N/A
DIVERSITY STRENGTHS
Chairman, President and CEO Michael Ward is an
outspoken advocate of diversity and community
philanthropy. He personally donated $1 million to
the Wounded Warrior Project and is involved with
other multicultural organizations, including the HBCU
Edward Waters College.
He ties 20 percent of his senior executives’ bonuses
to diversity goals. Of his five direct reports, two are
women and one is Latino.
CSX has strong recruitment and retention programs
for veterans, who increasingly are Black, Latino and
Asian. The company’s employee-resource groups include groups for veterans and young professionals.
HENRY L. MEYER III
Chairman and CEO
SPECIALTY LIST: No. 5 in The DiversityInc Top 10
Companies for African Americans ● INDUSTRY:
Transportation Services ● MAIN COMPETITORS:
Burlington Northern Santa Fe, Norfolk Southern & Union
Pacific ● U.S. HEADQUARTERS: Jacksonville, Fla.
● NUMBER OF U.S. EMPLOYEES: 32,955 ● ANNUAL
GLOBAL REVENUE: $11.3 billion ● OF OPERATIONS
OUTSIDE U.S.: 1
MARGOT JAMES
COPELAND
Executive Vice President
and Director,
Corporate Diversity
and Philanthropy
