calendar
october
10
EVENTS ness Sales at Verizon, and David
Fares, head of Regional Business
11 Customer Operations Learning,
National Coming Out Day is ob- Performance & Quality at Aetna,
served by members of the lesbian, both on The DiversityInc Top 50
gay, bisexual and transgender Companies for Diversity® list on
(LGBT) community and their how to improve customer service
supporters. The day commemora- and strengthen brand loyalty.
tes Oct. 11, 1987, when 500,000 The session will be led by Diver-people marched on Washington, sityInc Senior Vice President and
D.C., for LGBT equality. Events Executive Editor Barbara Frankel.
around the country are aimed at For more information, visit www.
raising awareness of the LGBT- diversityinc.com/webinar
rights movement. For more
information, visit www.hrc.org
12
The Gay, Lesbian and Straight
Education Network (GLSEN)
will hold its third annual Respect
benefit gala at the Beverly Hills
Hotel in Los Angeles to honor
individual and corporate leaders
who have helped to raise funds
to make schools safer for all of
America’s students. For more
information, visit www.glsen.org
17
The American Association of
People with Disabilities (AAPD)
will host “Disability Mentoring
Day: Career Development for the
21st Century” in Orlando, Fla.
For more information, visit www.
dmd-aapd.org/docs/factsheet.php
NATIONAL DISABILITY
EMPLOYMENT
AWARENESS MONTH
The skills of American workers
with disabilities are recognized
during October, as are specific
employment barriers for
workers with disabilities.
16
DiversityInc will hold its webinar
on customer service at 2 p.m.
EST. Learn best practices from
Pedro Correa, vice president of
Multilingual Consumer and Busi-
OCT. 31–NOV. 4
The Society of Hispanic Professional Engineers will host its
2007 conference at the Philadelphia Marriott Downtown. The
conference attracts about 6,000
engineering professionals. For
more information, visit oneshpe.
shpe.org/wps/portal/shpe2007
NATIONAL BUSINESS
WOMEN’S WEEK
Recognized since 1924, the
third week in October promotes full participation and equity
for women in the workplace.
NATIONAL BREAST
CANCER AWARENESS
MONTH
HOLIDAYS
{ 1 Child Health Day
8 Columbus Day (U.S.)
11 National Coming
Out Day
24 United Nations Day
31 Halloween (U.S.)
{
National Breast Cancer Awareness Month has educated
women about early breast-cancer detection, diagnosis and
treatment for more than 20
years. For more information,
visit www.nbcam.org